Understanding SOC 2 Type II Compliance in the Insurance Industry: Part II

Understanding SOC 2 Type II Compliance in the Insurance Industry: Part II

Understanding SOC 2 Type II Compliance in the Insurance Industry: Part II In part one of this article, we discussed how many insurers and wholesale agencies are fortifying their cybersecurity measures by ensuring the third-party vendors/systems they integrate with are SOC 2 Type II compliance certified.  Here, in part two,...
Understanding SOC 2 Type II Compliance in the Insurance Industry: Part I

Understanding SOC 2 Type II Compliance in the Insurance Industry: Part I

Understanding SOC 2 Type II Compliance in the Insurance Industry: Part I Between March 2022 and March 2023, the average cost of a data breach in the insurance industry was $5.9 million. This cost includes expenses associated with cybersecurity detection and escalation, customer notifications, business disruptions, and post-breach response.  The...
Key Customer Touch Points in the Insurance Industry

Key Customer Touch Points in the Insurance Industry

Key Customer Touch Points in the Insurance Industry A “customer touch point” refers to an interaction between a business and a customer. In insurance, this interaction can happen at any stage along the policy placement journey – both in-person and through digital means.  From the initial website visit to risk...
Key Benefits of Automated Insurance Underwriting

Key Benefits of Automated Insurance Underwriting

Key Benefits of Automated Insurance Underwriting It can often seem as though every week brings new innovations in technology aimed at improving processes that the insurance industry has been grappling with for decades.  Among the many innovative insurtech approaches the industry has available, the process of automation – especially as...